News Articles

With such a large number of connection issues with Outlook 2016 connecting to Office 365 you would think someone would have the definitive answer to these persistent issues. It is unfortunate that the issues that plague Outlook 2016 are not all related. Hopefully after you have read this technical note you too will be able to resolve your issue. Although this is not the fix that will fix all Outlook connectivity issues, but then again it might fix yours.

I guess starting with the obvious is always a good place to begin.

You may be wondering why your cursor keys along with  your Home and End keys are not working properly. When you attempt to move your cursor from one cell to another using the cursor keys, the entire spreadsheet moves in that direction. Also the Home and End keys only take you to the far left or right of that row that is currently visible instead of taking you to the beginning or end of that row.

The simple solution might be that you accidently turned on your Scroll Lock. This is a special key that is seldom used today and exists near that upper right of the keyboard between two other keys rarely used, Print Screen/ System Request key and the Pause / Break key. Check your keyboard and see if the light for the Scroll Lock is on, if so that is likely the cause of your issue. Simply press the Scroll Lock key once to turn it off; you should notice the indicator light goes off as well.

After exporting an old IMAP account for a client to a PST file so that the client could continue to view the messages the email messages would not appear, just a message indicating that the was nothing to display. This has never been an issue in the past however in this case, and after some research, appears that it may be related to newer versions...