News Articles

Epson seems to have discontinued support for the TM-T88ii receipt printer. The only available drivers for this printer by Epson is for 32-bit operating systems up to Windows XP. The POS58 Driver for another branded printer has been found to work both with Windows 7 x64 and the Epson TM-T88ii printer.

The printer driver might be found at the following location.

After upgrading to QuickBooks 2014 Enterprise one of the workstations started having issues saving estimate reports as a PDF or e-mailing the reports. The user would see this error from QuickBooks:

Intuit Printer Library Message: The form you are about to print does not fit on the page. You may wish to modify your print settings such as portrait/landscape. Click OK to print anyways, or Cancel to skip printing this form.

When attempting to configure an older HP LaserJet 4000n printer using the Web Admin feature, several messages appear stating, "Your security settings have blocked an untrusted application..." and the Java application shows an error on the web page. Under normal circumstances Java is preventing an application that could be harmful to your computer. In this case we know this older Java application on the HP JetDirect card is likely safe and we want to allow it to run.

Follow these steps to add the website to the Exceptions Site List:

 A frequently posted issue about printers and Windows 10 is not being able to print using the WSD port or the printer reverts to WSD from an IP setting. This appears to be a bug in the WSD port provider in Windows 10. After reading many commonly described issues where Windows 10 says the printer is offline when it isn't and the vendor software...

The Kyocera KM-5035 and Copystar CS-5035 both have a separate scanner controller with its own network connection. Once this card has been connected to the network and configured with an IP address at the main control panel, you can then remotely access the configuration using your web browser.

You will also need the Kyocera File Utility application in order to complete the network scanning configuration. This utility provide a data transfer connect between the PC workstation and the scanner. Be sure to download and install this utility on any computer you wish to scan to.